☕ AI Receptionist for Cafés

Keep Your Baristas on the Bar, Not on the Phone

Ava handles catering orders, private event bookings, and wholesale inquiries 24/7 — so your team focuses on crafting the perfect cup while Ava grows your revenue in the background.

Sound Familiar?

Every café deals with these problems. Most just accept them. There's a better way.

Baristas Can't Stop to Answer

Morning rush: every barista is pulling shots. The phone rings with a catering order for 30 coffees. No one answers. The office around the corner orders from Tim Hortons instead.

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Private Event Bookings Are Missed

Someone calls to book your café for a private birthday brunch. No one answers. They find a venue on Yelp. That's a $500+ booking lost because you were making lattes.

Wholesale Inquiries Go Nowhere

A small office calls wanting 20 coffees delivered every Tuesday. Your cashier takes a message. Nothing happens. A competitor gets the recurring account.

Hours & Menu Questions Eat Time

"Are you open on Sundays?" "Do you have oat milk?" "What are your holiday hours?" These take 2 minutes each and happen 30 times a day.

How Ava Helps Your Café

Purpose-built for Canadian cafés — from independent espresso bars to multi-location chains.

📞

24/7 Call Answering

Every call answered in under 1 second — even at 7 AM when the espresso machine is roaring. Ava handles catering, bookings, and info calls while your team serves in-person guests.

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Private Event Booking

Ava books private brunch events, office meetings, and café buyouts — capturing group size, date, menu preferences, and deposit requirements before connecting with your manager.

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Catering Order Capture

Corporate coffee runs, boxed lunch orders, and recurring office catering — Ava captures all the details, confirms your delivery range, and routes orders to your team.

Wholesale & Office Account Intake

When a business calls about weekly coffee or pastry orders, Ava captures their requirements and flags it as a recurring revenue lead for your follow-up.

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Hours, Menu & Allergen Info

Ava answers your most common questions — hours, holiday hours, menu highlights, dairy-free and vegan options, and Wi-Fi policy — so your staff never has to break stride.

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Inquiry & Revenue Analytics

Track catering inquiry volume, event booking rates, and wholesale pipeline. Understand which offerings drive the most inbound calls and revenue.

Hear It in Action

A real conversation between Ava and an office manager — from catering inquiry to confirmed order.

A

Ava — AI Receptionist

● Live Call

Caller

Hi, I'm calling from a nearby office. We have a team meeting Friday and want to order coffee for about 25 people. Do you do catering?
🤖
Absolutely — we love office catering! For 25 people, are you thinking a coffee station with a mix of drip and specialty drinks, or individual pre-made cups?

Caller

Probably a mix — some regular coffee, some lattes, maybe some pastries too.
🤖
That sounds great. We have a popular Office Catering Package: a 4-litre coffee carafe, 12 assorted pastries, and 10 specialty drinks — enough for 20–25 people — for $189. Do you need delivery or will you pick up?

Caller

Delivery please. We're at 200 Bay Street, 18th floor.
🤖
We deliver within 5 km, and Bay Street is definitely in our range. What time do you need it Friday?

Caller

9:30 AM.
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Friday 9:30 AM delivery to 200 Bay Street works. Can I get your name, company, and best phone number? Our catering team will call to confirm and take payment.

Caller

Tom Adeyemi, Clarity Group, 416-555-0128.
🤖
Perfect Tom! Your catering request is logged and our team will reach out within the hour to confirm. Is there anything else you need?

Real Scenarios, Real Results

How AVADesk grows your café revenue — even when the espresso machine is drowning everything out.

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Office Catering Account

An accounting firm calls wanting coffee and pastries every Tuesday morning for their 30-person team. Ava captures the details and flags it as a high-value recurring account. You call back and close a $600/month standing order — before another café even knows the lead existed.

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Private Event Booking

A customer calls to book your café for a private 40th birthday brunch on a Sunday morning. Ava captures the group size, date, time, menu preferences, and deposit policy, and routes the inquiry to your manager. You respond with a booking confirmation — revenue you'd have missed on a busy Saturday.

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After-Hours Wholesale Inquiry

A hotel concierge calls at 9 PM about sourcing pastries for their morning continental breakfast. Ava captures their volume and delivery requirements. You wake up to a wholesale lead that could be worth $2,000/month in recurring orders.

92%
of callers prefer speaking to Ava over leaving voicemail
< 1s
average answer time
30+
languages supported for diverse Canadian communities
24/7/365
books catering orders even when the café is closed

Plans That Fit Your Café

From independent espresso bars to growing café chains, there's a plan for you.

Starter

$49/mo

Small cafés — call answering, hours & menu Q&A, catering lead capture

Most Popular

Growth

$149/mo

Growing cafés — event booking, wholesale capture, catering order intake

Professional

$299/mo

Up to 20 phone numbers, full integrations, 30+ languages, priority support

Start Your Free Trial

7-day free trial · No credit card required

Frequently Asked Questions

Everything you need to know before getting started.

Can Ava handle catering orders and give accurate pricing?
Yes. You configure your catering packages, pricing, minimum order sizes, and delivery zone in the dashboard. Ava presents these accurately and captures all order details for your team.
Can Ava book private events and café buyouts?
Yes. Ava captures event details — group size, date, duration, menu preferences, and deposit requirements — and routes the inquiry to your events manager with a full summary.
Will Ava identify recurring wholesale account opportunities?
Yes. When a caller mentions regular orders or recurring delivery, Ava captures the lead as a high-value wholesale opportunity and flags it for your team's priority follow-up.
Can Ava answer questions about our allergen-friendly and vegan options?
Yes. You configure your dietary accommodations and menu highlights in the dashboard. Ava answers these consistently on every call so your baristas never have to stop and check.
How quickly can my café get set up?
Most cafés are live in under 30 minutes. Use the Café template, add your menu highlights, hours, and catering packages — Ava is ready the same day.

Ready to Grow Your Café Revenue?

Start your free 7-day trial. No credit card required.

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