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AVADesk
🚗 AI Receptionist for Car Dealerships

Capture Every Lead, Book Every Test Drive

Ava answers sales and service calls 24/7, qualifies buyers before they hit the floor, and books test drives automatically — so your team spends time closing, not answering basic questions.

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Sound Familiar?

Every dealership deals with these problems. Most just accept them. There's a better way.

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Sales Leads Lost After Hours

Car shoppers browse inventory at 10 PM on their couch. When they call and get voicemail, they move to the next dealership. That's a $40,000+ sale gone.

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Sales vs. Service Chaos

One phone line. Sales calls, service booking calls, parts inquiries, financing questions — all mixed together and handled by whoever grabs the phone first.

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Test Drive No-Shows

A buyer books a test drive but no reminder goes out. They forget, double-book, or change their mind. Your salesperson blocked two hours for nothing.

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Repetitive Inventory Questions

"Do you have the XLE in white?" "What's the price on the F-150?" Your sales team answers these calls instead of working deals on the floor.

How Ava Helps Your Dealership

Purpose-built for Canadian dealerships — from independent used car lots to multi-franchise groups.

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24/7 Lead Capture

Every sales call answered in under 1 second. Ava qualifies the buyer — vehicle interest, budget, trade-in, financing — and routes warm leads to your sales team immediately.

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Test Drive Scheduling

Book test drives right on the call. Ava checks availability, confirms the vehicle, captures the buyer's licence info, and sends an SMS confirmation with directions.

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Service Department Booking

Separate service calls from sales calls automatically. Ava books oil changes, warranty service, and recall appointments directly into your service lane calendar.

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Financing Inquiry Handling

Ava answers common financing questions (rates, terms, down payment estimates) and schedules finance manager consultations for buyers ready to move forward.

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Test Drive Reminders

Automated SMS reminders before test drives with vehicle details and appointment time. Cut no-shows by up to 60% and keep your sales floor productive.

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Lead & Pipeline Analytics

Track call volume by department, lead qualification rates, test drive conversion, and follow-up status. Know which models generate the most inbound interest.

Hear It in Action

A real conversation between Ava and a car buyer — from inquiry to booked test drive.

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Ava — AI Receptionist

● Live Call

Caller

Hi, I'm interested in the 2024 Honda CR-V Hybrid you have listed. Is it still available?
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Great choice — the CR-V Hybrid is one of our most popular models right now. Let me connect you with someone who can confirm exact inventory. First, can I ask — are you looking to purchase outright, finance, or lease?

Caller

Probably finance. I'm trading in my current car too.
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Perfect, that helps our team prepare. What's the year, make, and model of your trade-in?

Caller

2018 Toyota Corolla, about 85,000 km.
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Great. Would you like to come in for a test drive? Our sales team can give you a trade-in appraisal the same day.

Caller

Yeah, I could do this Saturday.
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We have Saturday at 10 AM, 12 PM, or 2 PM. Which works best?

Caller

10 AM works.
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You're booked for Saturday at 10 AM. Can I get your name and best number for the confirmation? Our team will reach out to confirm the specific CR-V Hybrid trim before your visit.

Caller

Alex Bouchard, 514-555-0143.
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Thanks Alex! Confirmation text is on its way. We look forward to seeing you Saturday. Is there anything else I can help with?

Real Scenarios, Real Results

How AVADesk fills your pipeline and keeps your showroom productive.

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After-Hours Lead Capture

It's 9:30 PM on a Thursday. A buyer just got pre-approved for financing and is ready to move fast. They call your dealership, Ava answers, qualifies them on vehicle and budget, books a Saturday morning test drive, and flags the lead as hot for your sales manager. Your competitor's voicemail didn't get that call.

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Separating Service from Sales

Monday morning: 12 calls come in simultaneously — half are service bookings, half are sales leads. Ava routes each call to the right department queue automatically. Service books into the lane calendar, sales leads get qualified and queued for your team. No cross-talk, no dropped balls.

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Financing Consultation Booking

A buyer calls asking about leasing rates on a new truck. Ava explains general lease terms, captures their budget and vehicle interest, and books a call with your finance manager. The buyer arrives having already been pre-qualified — the finance manager closes faster.

92%
of after-hours callers will not leave a voicemail
< 1s
average answer time
60%
fewer test drive no-shows with SMS reminders
24/7/365
capturing leads while your showroom sleeps

Plans That Fit Your Dealership

From independent lots to franchise dealer groups, there's a plan built for you.

Starter

$49/mo

Small independent dealers — call answering, lead capture, test drive booking

Most Popular

Growth

$149/mo

Franchise dealers — dept. routing, service booking, lead analytics, reminders

Professional

$299/mo

Up to 20 phone numbers, full integrations, 30+ languages, priority support

Start Your Free Trial

7-day free trial · No credit card required

Frequently Asked Questions

Everything you need to know before getting started.

Can Ava handle both sales and service calls?
Yes. Ava automatically identifies whether a caller is a sales prospect or service customer and routes them appropriately — capturing leads for sales and booking into service lane availability.
Does Ava integrate with dealer CRM systems like VinSolutions or DealerSocket?
AVADesk integrates with Google Calendar and uses webhooks for CRM connections. Direct integrations with major dealer CRMs are available on the Professional plan.
Can Ava answer questions about specific vehicles in inventory?
Yes. You can configure Ava with your current inventory highlights, featured models, pricing ranges, and available trims. For specific VIN-level inventory, your sales team follows up after Ava captures the lead.
Is customer data handled securely and in compliance with PIPEDA?
Yes. All customer information captured by Ava is handled in compliance with Canada's PIPEDA. Data is encrypted, stored securely, and never sold to third parties.
How quickly can my dealership get set up?
Most dealerships are fully configured in under an hour. Add your departments, services, hours, and inventory highlights — Ava is answering calls the same day.
We run a dealer group with multiple locations. Can AVADesk handle that?
Professional supports up to 20 phone numbers on a single account — great for businesses with multiple lines. For true multi-location management with separate configurations per dealership and centralized analytics, AVA HQ (Enterprise) gives you a unified dashboard to manage every location from one login.

Ready to Stop Losing Leads After Hours?

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