👶 AI Receptionist for Daycares & Childcare Centres

Answer Every Parent Inquiry Without Leaving the Children

Ava handles waitlist inquiries, explains CWELCC subsidy programs, books facility tours, and manages the September enrollment rush — all while your educators stay focused on the children in their care.

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Sound Familiar?

Every daycare deals with these challenges. Most just accept them. There's a better way.

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Staff Can't Answer While Supervising

Child supervision ratios mean your staff can't step away to answer the phone. Parents calling about waitlists and tours get voicemail — and enroll their child somewhere else.

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Waitlist & Subsidy Questions Are Complex

"How long is the waitlist?" "Do you accept Canada-wide ELCC funding?" "What's the subsidy process for Ontario CWELCC?" These questions take 20 minutes each to explain properly.

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September Enrollment Surge

January and July, parents scramble to secure childcare for September. Call volume spikes dramatically — and your staff is too busy caring for children to answer every inquiry.

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Privacy Sensitivity

Children's information is among the most sensitive data you handle. Every intake process must meet PIPEDA requirements — but manual processes leave gaps.

How Ava Helps Your Childcare Centre

Purpose-built for Canadian daycares — from home-based childcare to multi-location licensed centres.

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24/7 Parent Inquiry Answering

Every call answered in under 1 second. Ava handles waitlist inquiries, tour scheduling, and program questions while your staff focuses entirely on the children in their care.

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Waitlist & Subsidy Information

Ava explains your current waitlist status, age groups accepted, Canada-wide ELCC and provincial subsidy programs (CWELCC in Ontario), and how to apply — accurately and compassionately.

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Centre Tour Booking

Book facility tours for prospective families right on the call. Real-time availability check, instant SMS confirmation with directions and what to bring.

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Program & Ratio Information

Ava answers questions about your age groups, educator-to-child ratios, curriculum approach (play-based, Montessori, etc.), hours of operation, and holiday closure schedules.

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Tour Reminders

Automated SMS reminders before facility tours with what to bring and who to ask for. Reduce no-shows and ensure prospective families arrive prepared.

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PIPEDA-Compliant Intake

All family and child information is handled with Canada's PIPEDA requirements in mind. Consent-first intake, secure data handling, and audit-ready logs.

Hear It in Action

A real conversation between Ava and a parent — from childcare inquiry to booked tour and waitlist spot.

Ava — AI Receptionist

● Live Call

Caller

Hi, I'm looking for childcare for my 18-month-old starting in September. Do you have space?

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September is coming up quickly! For our toddler room — which takes children 18 months to 2.5 years — we currently have a waitlist, but it's actively moving. Would you like to be added and also book a tour of our centre?

Caller

Yes, definitely. How long is the wait typically?

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For our toddler room, families are typically offered a spot within 3–6 months depending on when spaces open. We also accept the Ontario CWELCC subsidy which significantly reduces your daily rate. Would you like more information on that?

Caller

Yes, I didn't know about that. How does it work?

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Under the Canada-wide Early Learning and Child Care Agreement, eligible Ontario families pay a reduced daily rate — the subsidy covers the difference. We can walk you through the application at your tour. Shall I book you in?

Caller

Please! Whenever is available this week.

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We have Thursday at 10 AM or Friday at 2 PM for centre tours. Which works for your family?

Caller

Thursday at 10 AM.

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Booked! Thursday at 10 AM for a centre tour. Can I get your name and mobile number for the confirmation? I'll also add your child to our waitlist today.

Caller

Fatima Al-Rashid, 905-555-0167.

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Thanks Fatima! Tour confirmed for Thursday at 10 AM. Your child is now on our waitlist. We look forward to meeting your family!

Real Scenarios, Real Results

How AVADesk helps your centre grow — while keeping educators focused on what matters most.

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September Enrollment Rush

January: every parent who just returned from the holidays starts panicking about September childcare. Ava handles the surge — answers waitlist questions, adds families to the list, books tours back-to-back, and explains CWELCC subsidy eligibility. Your staff focuses on the 40 children already in their care.

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Subsidy Program Inquiries

A single parent calls confused about whether they qualify for childcare subsidies. Ava walks them through the Ontario CWELCC program, explains the reduced daily rates, and books a tour where your administrator can assist with the application. That family enrolls — because you answered.

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After-Hours Parent Inquiry

A new parent calls at 9 PM after a long day back at work, stressed about finding reliable childcare. Ava answers immediately, explains your program, current waitlist, and subsidy options, and books a Saturday morning tour. You start the weekend with a booked tour and a family on the waitlist.

95%

of parents prefer speaking to Ava over leaving voicemail

< 1s

average answer time

60%

fewer tour no-shows with SMS reminders

24/7/365

answers parent inquiries even during nap time

Plans That Fit Your Centre

From home-based childcare to multi-location licensed centres, there's a plan for you.

Starter

$49/mo

Small daycares — call answering, waitlist intake, tour booking

Growth

$149/mo

Growing centres — subsidy Q&A, program info, enrollment analytics

Professional

$299/mo

Up to 20 phone numbers, full integrations, 30+ languages, priority support

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7-day free trial · No credit card required

Frequently Asked Questions

Everything you need to know before getting started.

Is AVADesk compliant with PIPEDA for children's information?

Yes. All family and child information captured by Ava is handled with Canada's PIPEDA requirements in mind — consent-first, encrypted, and audit-ready. We recommend reviewing your full data practices with a privacy professional as well.

Can Ava explain the Ontario CWELCC subsidy and Canada-wide ELCC program?

Yes. You configure your subsidy program information in the dashboard. Ava explains the reduced daily rate structure, eligibility basics, and the application process — and directs families to complete the application at their tour.

Can Ava add families to our waitlist during the call?

Ava captures all the information needed for your waitlist — child's name and age, parent contact details, desired start date, and program preference — and delivers it to your admin for official entry.

Does Ava support French for bilingual or francophone families?

Yes. AVADesk supports French and 30+ languages — important for serving Canada's diverse families and communities, including francophones and new Canadians.

How quickly can my daycare get set up?

Most daycares are live in under 30 minutes. Use the Daycare template, configure your age groups, hours, subsidy information, and waitlist process — Ava starts answering calls immediately.

We operate daycares across multiple locations. Can AVADesk handle that?

Professional supports up to 20 phone numbers on a single account — great for businesses with multiple lines. For true multi-location management with separate configurations per centre and centralized analytics, AVA HQ (Enterprise) gives you a unified dashboard to manage every location from one login.

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