Never Miss a Patient Call Again
Ava answers calls during procedures, books appointments at midnight, handles insurance questions, and cuts no-shows — so your team can focus on patient care.
Sound Familiar?
Every dental clinic deals with these problems. Most just accept them. There's a better way.
Calls Missed During Procedures
Hygienists and dentists can't answer phones mid-treatment. Patients hang up and book at the clinic down the street.
After-Hours Toothaches
Dental emergencies don't follow office hours. When a patient calls at 9 PM in pain, your voicemail loses them to the next clinic on Google.
Front Desk Bottlenecks
One receptionist juggling check-ins, billing, phone calls, and insurance questions all at once. Something always drops.
High No-Show Rates
Dental appointments average 15–20% no-show rates in Canada. Without automated reminders, that's revenue walking out the door.
How Ava Helps Your Dental Clinic
Purpose-built features for Canadian dental practices — from solo practitioners to multi-location groups.
24/7 Call Answering
Every call answered in under 1 second — during a root canal or at midnight when a tooth starts throbbing.
Appointment Scheduling
Ava books cleanings, fillings, consultations, and emergency slots in real time against your calendar. No double-bookings, no phone tag.
Insurance Verification
Ava asks callers about their insurance provider during the call — Sun Life, Great-West Life, Blue Cross — and confirms whether your clinic accepts their plan.
SMS Confirmations & Reminders
Every booking gets an instant confirmation text with appointment details. Reminders go out before the visit to keep no-show rates down.
New Patient Info Collection
Ava collects insurance details, date of birth, and reason for visit during the call — so your front desk has everything ready before the patient walks in.
PIPEDA-Compliant Handling
Patient data is handled in accordance with PIPEDA. All data stored on Canadian servers with consent-first protocols.
Hear It in Action
A real conversation between Ava and a new patient calling with a dental emergency.
Ava — AI Receptionist
● Live Call
Caller
Hi, I have a bad toothache. Can I get in today?Caller
Yes, that works. I'm a new patient though.Caller
Sarah Leblanc, March 12 1985. I have Sun Life through work.Caller
613-555-0177.Real Scenarios, Real Results
How AVADesk saves the day — and the patient — in everyday dental clinic situations.
Emergency After-Hours Call
It's 8 PM on a Friday and a patient calls with a cracked tooth. Ava collects their name, insurance, and symptoms, then books the first available emergency slot Monday morning and sends a confirmation text. You arrive Monday to a fully prepped patient file.
New Patient Insurance Check
A new patient calls asking if you accept their employer's dental plan. Ava confirms the insurer, explains what a new patient exam includes, collects their details, and books the appointment — no staff interruption needed.
Cancellation & Reschedule
A patient needs to reschedule their Thursday cleaning. Ava handles the change on the spot, finds a new slot that works, and sends an updated confirmation text. Your front desk never picks up the phone.
Plans That Fit Your Practice
Whether you run a solo practice or a multi-location dental group, there's a plan built for you.
Starter
1 phone number, appointment booking, Q&A, SMS confirmations — great for solo practitioners
Growth
Up to 10 phone numbers, SMS auto-reply, advanced analytics, CRM integrations
Professional
Up to 20 phone numbers, full integrations, 30+ languages, priority support
7-day free trial · No credit card required
Frequently Asked Questions
Everything you need to know before getting started.
Is AVADesk compliant with Canadian privacy laws for patient data?
Can Ava book specific appointment types like cleanings vs. emergencies?
Can Ava answer questions about fees and insurance?
Does Ava collect patient information before the appointment?
How do I handle bilingual patients?
We run multiple dental clinic locations. Can AVADesk handle that?
Ready to Stop Missing Patient Calls?
Start your free 7-day trial. No credit card required.
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