👁️ AI Receptionist for Lash & Brow Studios

Focus on the Set. Ava Books the Next Client.

Ava answers every call during services, after hours, and late at night — explaining lash and brow options, booking appointments, and sending reminders so your chair never sits empty.

Sound Familiar?

Every lash studio deals with these problems. Most just accept them. There's a better way.

👁️

Applying Lashes, Can't Answer

You're in the middle of a full set of lash extensions and the phone rings. Unanswered calls during services mean lost bookings — and lash clients move fast.

🕙

Bookings Requested After Hours

Clients plan their lash and brow appointments on evenings and weekends. Your studio closes at 7 PM, but calls keep coming — and going to voicemail.

📋

Same Questions Every New Client

What's the difference between classic and volume? How long do they last? What's the fill schedule? You answer the same lash education questions all day.

🚫

No-Shows Are Costly

A 2-hour lash appointment no-show wastes valuable chair time. Without reminders, clients forget and your revenue takes the hit.

How Ava Helps Your Studio

Purpose-built for lash and brow studios — from solo artists to full teams.

📞

24/7 Call Answering

Ava answers every call in under 1 second — during a full set, after your studio closes, or at night when clients are planning their next appointment.

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Lash & Brow Service Explanations

Ava explains your services — classic, hybrid, volume, mega volume lashes, brow lamination, microblading — and helps clients choose the right treatment.

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Appointment Booking

Book new set appointments, fills, and brow services directly on the call. Real-time calendar sync prevents double-bookings.

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SMS Auto-Reply

Clients text about availability or pricing. Ava responds instantly and routes them into your booking flow.

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Appointment Reminders

Automated SMS reminders before lash and brow appointments. Cut no-shows and protect your chair time.

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PIPEDA-Compliant Storage

Client data stored on Canadian servers in compliance with PIPEDA. Customer privacy handled professionally.

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AVA Hub — Walk-In Kiosk

Place a tablet at reception and let walk-ins check themselves in. AVA Hub notifies your techs by SMS and manages a real-time waitlist — no receptionist needed during busy periods.

Hear It in Action

A real conversation between Ava and a first-time lash extension client.

A

Ava — AI Receptionist

● Live Call

Caller

Hi, I'm interested in getting lash extensions for the first time. What do you recommend?
🤖
Welcome! For first-timers, we usually recommend starting with a classic set — it looks natural and beautiful, and it's a great way to see how you like extensions before going fuller.

Caller

How long does a classic set take, and how much is it?
🤖
A full classic set takes about 90–120 minutes and starts at $130 CAD. They typically last 3–4 weeks before a fill. Would you like to book a new set appointment?

Caller

Yes! Do you have anything this week?
🤖
We have Wednesday at 11 AM and Friday at 2 PM available. Which works better for you?

Caller

Friday at 2 PM please.
🤖
You're booked for a classic full set Friday at 2 PM. I'll send you a confirmation text with prep tips — please come with clean, makeup-free lashes. Can I get your name and number?

Caller

Priya Shah, 905-555-0133.
🤖
Thanks Priya! See you Friday at 2 PM. Is there anything else I can help with?

Real Scenarios, Real Results

How AVADesk keeps your chair booked — even when your hands are full.

👁️

Mid-Service Calls

You're applying a volume set — hands busy, full concentration needed. Three clients call about booking new sets. Ava answers every one, explains your services, and fills your schedule — without you breaking focus.

🌙

Late-Night Pre-Event Scramble

It's 9 PM Thursday. A client has a wedding to attend Saturday and desperately needs lash extensions. She calls. Ava answers, checks your Friday openings, and books her in. Saved.

❄️

Holiday Booking Rush

November and December explode with clients wanting to look their best for holiday events. Ava handles the booking surge so no client misses their pre-Christmas appointment with you.

93%
of callers prefer speaking to Ava over leaving voicemail
< 1s
average answer time
60%
reduction in no-shows with SMS reminders
24/7/365
Never closed

Plans That Fit Your Studio

Whether you work solo or manage a full team, there's a plan built for you.

Starter

$49/mo

Solo lash or brow artists — booking, service FAQs, SMS reminders

Most Popular

Growth

$149/mo

Growing studios: bilingual support, lead analytics + calendar sync

Professional

$299/mo

Up to 20 phone numbers, full integrations, priority support

Start Your Free Trial

7-day free trial · No credit card required

Frequently Asked Questions

Everything you need to know before getting started.

Can Ava explain the difference between lash extension types?
Yes. You configure your service descriptions and Ava explains classic, hybrid, volume, and mega volume in plain language — helping first-timers choose confidently.
Can Ava book fills and maintenance appointments?
Yes. You can configure fill availability separately from new set availability. Ava books the right service type for each caller.
Does Ava support French for Quebec clients?
Yes. Ava is fully bilingual in English and Canadian French — ideal for lash studios serving bilingual markets.
Can Ava answer contraindication questions (allergies, sensitivities)?
You can configure common contraindication information in your Ava knowledge base. She will answer general questions and direct complex cases to you.
How quickly can I get set up?
Most lash and brow studios are live in under 30 minutes. Select the Lash & Brow template, configure your services and hours, and Ava starts answering immediately.

Ready to Keep Your Chair Full?

Start your free 7-day trial. No credit card required.

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