💆 AI Receptionist for Massage Therapy

Fill Every Slot, Even While You're in Session

Ava answers calls during treatments, books appointments, handles insurance questions, and manages your waitlist — so you focus on your clients, not the phone.

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Sound Familiar?

Every RMT clinic deals with these problems. There's a better way.

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Calls Missed During Treatments

You're in the middle of a 90-minute session. The phone rings, nobody answers, and a stressed client looking for relief books elsewhere.

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Insurance Questions Eat Time

"Do you take Sun Life?" takes 5 minutes to answer and pulls you out of client mode. Multiply by 20 calls a week and it's hours lost.

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Last-Minute Cancellations

A 60-minute RMT slot that cancels with no notice costs you real money — especially when your day is fully booked on paper.

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Evening & Weekend Booking Gaps

Your most in-demand slots are evenings and weekends — but you're not in the office to answer booking calls during those off-hours.

How Ava Helps Your Practice

Purpose-built features for Canadian RMT clinics and solo practitioners.

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24/7 Call Answering

Every call answered in under 1 second. Ava handles inquiries while you focus on your clients.

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Appointment Booking

Book 30, 60, and 90-minute sessions, deep tissue, prenatal, hot stone, and other modalities — with real-time calendar check.

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Extended Benefits FAQs

Ava answers questions about RMT coverage under Sun Life, Manulife, Great-West Life, and Green Shield — including receipt and RMT registration requirements.

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SMS Reminders & Confirmations

Automated texts 48h and 2h before appointments. Clients confirm or reschedule by text — reducing last-minute cancellations significantly.

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New Client Intake

Ava collects health history, treatment goals, pressure preferences, and any contraindications before the first appointment.

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PIPEDA-Compliant

Client data handled per PIPEDA and stored on Canadian servers. Meets privacy obligations for Registered Massage Therapists across provinces.

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AVA Hub — Walk-In Kiosk

Let clients check in on a tablet when they arrive. AVA Hub notifies their therapist by SMS and manages the waitlist in real time — keeping your reception area calm and organized.

Hear It in Action

A new client books a 60-minute massage and gets their insurance questions answered.

Ava — AI Receptionist

● Live Call

Caller

Hi, I'm looking to book a massage. Do you have anything this week?

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Hi there! We do have openings this week. Are you a new or returning client, and do you have a preference for session length — 60 or 90 minutes?

Caller

New client. 60 minutes to start. Do you take extended health benefits?

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Yes! We're a registered clinic and provide RMT receipts for all major insurers including Sun Life, Manulife, and Blue Cross. You'd submit directly to your insurer.

Caller

Great. What's available this week?

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I have Thursday at 5:30 PM and Friday at 12 PM available. Which works for you?

Caller

Thursday at 5:30.

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Perfect. Can I get your name and a number for the confirmation text?

Caller

Priya Nair, 416-555-0177.

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You're all set, Priya! See you Thursday at 5:30. I'll send a reminder the evening before. Is there anything else I can help with?

Real Scenarios, Real Results

How AVADesk keeps massage therapy practices running smoothly year-round.

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Evening Booking Requests

A client checks their benefits balance at 9 PM and wants to book a massage before they expire. Ava takes the call, confirms RMT receipt availability, and books the Thursday evening slot — no voicemail.

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Benefits Season Rush

October to December is your busiest season as Canadians burn extended benefits. Ava handles the call surge, books every available slot, and sends waitlist notifications when cancellations open up.

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Cancellation Recovery

A client cancels 3 hours before their appointment. Ava immediately texts your waitlist. Someone grabs the slot. Your revenue stays intact.

93%

of callers prefer speaking to Ava over leaving voicemail

< 1s

average answer time

55%

reduction in last-minute cancellations

24/7/365

Never closed

Plans That Fit Your Practice

Solo RMT or multi-therapist clinic — there's a plan built for you.

Starter

$49/mo

Solo RMT — call answering, booking, appointment reminders

Growth

$149/mo

Multi-therapist clinic — intake, insurance FAQs, waitlist, analytics

Professional

$299/mo

Up to 20 phone numbers, full integrations, 30+ languages, priority support

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7-day free trial · No credit card required

Frequently Asked Questions

Everything you need to know before getting started.

Can Ava explain the RMT receipt and insurance reimbursement process?

Yes. You configure the explanation in your dashboard: e.g., "We provide official RMT receipts for direct billing or reimbursement through your extended health plan." Ava delivers this consistently to every caller.

Does Ava integrate with Jane App or other booking platforms?

AVADesk integrates with Google Calendar and Calendly out of the box. For Jane App, use our webhook API to pull real-time availability and push bookings.

Can Ava handle booking for multiple therapists at the same clinic?

Yes. Our Growth and Professional plans support multiple calendars. Ava can check availability across therapists and match clients to the right one based on specialty or preference.

Is client health history collected by Ava stored securely?

All data is PIPEDA-compliant and stored on Canadian servers. Sensitive intake information is only accessible to authorized staff in your dashboard.

What happens if a client calls to cancel or reschedule?

Ava can process cancellations and reschedule to the next available slot. You configure your cancellation policy (e.g., 24-hour notice) and Ava communicates it appropriately.

We operate multiple massage therapy locations. Can AVADesk handle that?

Professional supports up to 20 phone numbers on a single account — great for businesses with multiple lines. For true multi-location management with separate configurations per clinic and centralized analytics, AVA HQ (Enterprise) gives you a unified dashboard to manage every location from one login.

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