💆 AI Receptionist for Med-Spas & Aesthetics

Never Miss a New Aesthetics Client Again

Ava answers every inquiry 24/7 — explaining treatments, booking consultations, and sending reminders — so your injectors can focus on clients while Ava fills the calendar.

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Sound Familiar?

Every med-spa deals with these problems. Most just accept them. There's a better way.

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Staff in Treatment Rooms All Day

Your injectors and aestheticians are with clients back-to-back. The front desk is juggling check-ins. Calls go to voicemail — and those leads book with a competitor.

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New Client Inquiries After Hours

People research Botox, filler, and laser treatments in the evenings. By the time your clinic opens, the client has already booked elsewhere.

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Treatment Question Overload

Every new caller asks the same questions — what treatments do you offer, how much does Botox cost, is there downtime? Your front desk answers these dozens of times a day.

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Consultation No-Shows

Without timely confirmations and reminders, 20–30% of booked consultations don't show. That's billable chair time lost.

How Ava Helps Your Clinic

Purpose-built for med-spas and aesthetic clinics — from solo injectors to multi-location practices.

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24/7 Call Answering

Ava answers every call in under 1 second — during treatments, after clinic hours, or at midnight when a client is researching their next procedure.

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Treatment Inquiry Handling

Ava answers questions about your services — Botox, fillers, laser, peels, microneedling — and qualifies the caller before they reach your team.

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Consultation & Appointment Booking

Book new client consultations and follow-up appointments directly on the call. Real-time calendar sync means no double bookings.

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SMS Auto-Reply

Clients text for pricing or availability. Ava responds instantly, captures their interest, and routes them to your booking flow.

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Appointment Reminders

Automated SMS reminders before consultations and treatments. Cut no-shows by up to 60% and protect your revenue.

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PIPEDA-Compliant & Privacy-First

Medical aesthetics requires strict privacy. All client data and call recordings stored on Canadian servers, fully PIPEDA-compliant. No health data is retained beyond your configured policy.

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AVA Hub — Walk-In Kiosk

Place a tablet in your reception area and let clients check themselves in. AVA Hub sends an SMS to staff, manages a real-time waitlist, and keeps the experience smooth and private.

Hear It in Action

A real conversation between Ava and a first-time Botox client — from question to booked consultation.

Ava — AI Receptionist

● Live Call

Caller

Hi, I'm interested in getting Botox for the first time. Can you tell me about your services?

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Welcome! We'd love to help with that. We offer Botox treatments starting at $10 per unit, and most first-time clients need between 20–40 units depending on their goals. Are you looking to treat forehead lines, crow's feet, or both?

Caller

Forehead and between the brows.

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That's our most popular combination. For that area, most clients see beautiful results with 30–40 units. We always start with a complimentary consultation so our injector can assess your needs — no pressure to proceed on the same day.

Caller

That sounds perfect. How do I book?

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I can book you right now! We have availability Tuesday at 11 AM or Thursday at 2 PM. Which works better?

Caller

Tuesday at 11 AM.

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You're booked for Tuesday at 11 AM for a complimentary Botox consultation. I'll send a confirmation text with prep instructions. Can I get your name and best number?

Caller

Jessica Tran, 905-555-0142.

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Thanks Jessica! We'll see you Tuesday. Is there anything else I can help you with?

Real Scenarios, Real Results

How AVADesk keeps your treatment calendar full — without interrupting your clinical team.

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Back-to-Back Treatment Days

Your injector is fully booked with treatments all day. Five new client calls come in. Ava answers every one, answers their questions, and books consultations — without interrupting a single treatment session.

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After-Hours New Client Research

It's 9 PM. A client has been thinking about lip filler for months and finally calls. Ava answers, explains your approach, quotes pricing, and books a consultation for next week. You wake up with a new client.

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Pre-Holiday Beauty Rush

October and November are peak booking months as Canadians prep for holiday events. Ava handles the surge so no client misses out on their pre-Christmas treatment window.

93%

of callers prefer speaking to Ava over leaving voicemail

< 1s

average answer time

60%

reduction in consultation no-shows with SMS reminders

24/7/365

Never closed

Plans That Fit Your Clinic

Whether you're a solo injector or running a multi-location practice, there's a plan built for you.

Starter

$49/mo

Solo injectors or small clinics — bookings, treatment FAQs, SMS

Growth

$149/mo

Growing med-spas: bilingual support, lead analytics + calendar sync

Professional

$299/mo

Up to 20 phone numbers, full integrations, 30+ languages, priority support

Start Your Free Trial

7-day free trial · No credit card required

Frequently Asked Questions

Everything you need to know before getting started.

Can Ava discuss treatment pricing and details?

Yes. You configure your treatment menu, pricing tiers, and key talking points. Ava presents them naturally and directs complex medical questions to your clinical team.

Does AVADesk comply with Canadian health privacy regulations?

Yes. All data is stored on Canadian servers and handled in compliance with PIPEDA. Ava does not retain sensitive health information beyond your configured policy, and call recordings are access-controlled.

Can Ava book both consultations and follow-up appointments?

Yes. Ava can book new client consultations, follow-up appointments, and treatment sessions based on your configured calendar availability.

Can Ava handle calls in French?

Yes. Ava is fully bilingual in English and Canadian French — ideal for clinics serving bilingual markets in Quebec and Ottawa.

How quickly can I get set up?

Most med-spas are live in under 30 minutes. Select the Med-Spa & Aesthetics template, add your services and availability, and Ava starts answering immediately.

We run a med spa with multiple locations. Can AVADesk handle that?

Professional supports up to 20 phone numbers on a single account — great for businesses with multiple lines. For true multi-location management with separate configurations per clinic and centralized analytics, AVA HQ (Enterprise) gives you a unified dashboard to manage every location from one login.

Ready to Fill Your Treatment Calendar?

Start your free 7-day trial. No credit card required.

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