🚛 AI Receptionist for Moving Companies

Book Every Move Without Interrupting the Last One

Ava answers every call during the summer rush, captures full move details, and books jobs instantly — keeping your trucks full all season long.

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Sound Familiar?

Every moving company faces these problems. Most just accept them. There's a better way.

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Calls Missed During Moves

Your crew is hauling furniture up three flights of stairs. New clients calling for a quote get voicemail — and book with whoever answers.

☀️

Summer Rush Overload

May through September is peak moving season in Canada. Call volume spikes 3–4× and you can't hire fast enough. You lose bookings you didn't even know you missed.

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Incomplete Move Details

Dispatching a truck without knowing the property size, access restrictions, or floor number wastes time and frustrates clients. Getting details upfront is critical.

💰

Pricing Calls Eat Your Day

Every pricing inquiry requires a back-and-forth. Without a system to capture the basics, your team spends hours on calls that should take minutes.

How Ava Helps Your Moving Company

Purpose-built features for movers — from local crews to long-haul operations.

📞

24/7 Call Answering

Every call answered in under 1 second — whether your crew is mid-move or it's Sunday evening in July.

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Move Intake & Job Capture

Ava collects origin and destination addresses, home size, floor levels, elevator access, desired move date, and special items. Your dispatcher gets a complete brief.

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Instant Move Booking

Book moves and in-home estimates directly on the call. Real-time calendar check, instant confirmation — no callbacks needed.

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SMS Confirmation

Automatic confirmation texts with job details give clients confidence and reduce day-of confusion.

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Move Day Reminders

Automated reminders 48 and 24 hours before move day reduce no-shows and last-minute cancellations.

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Cross-Province Move Handling

Ava handles long-distance and interprovincial inquiries, collecting the right info and flagging them for your long-haul team.

Hear It in Action

A real conversation between Ava and clients booking a long weekend move.

Ava — AI Receptionist

● Live Call

Caller

Hi, I need to book a move. We're moving from a 3-bedroom house in Vaughan to Markham on the long weekend.

🤖

Happy to help with that! Just so I have the full picture — is it a full-home move including all furniture and appliances, or a partial move?

Caller

Full move, everything. We have a piano too.

🤖

Great — pianos are no problem, we have a specialist crew for those. Are both properties ground-level access, or are there stairs or an elevator involved?

Caller

The Vaughan house is two storeys. The Markham place is a bungalow, no stairs.

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Got it. The long weekend in May is a very popular date. I want to check availability right now — what's the exact move date you're targeting?

Caller

May 17th.

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May 17th — I have a morning start available. That would put your crew there by 8 AM. Does that work?

Caller

Perfect, morning is ideal.

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You're booked for May 17th, morning start. Can I get your name, current address, and best contact number for the confirmation?

Caller

Kevin and Angela Chu, 88 Forest Cres, Vaughan. 905-555-0122.

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Thanks Kevin! Confirmation sent to 905-555-0122. We'll send a reminder 48 hours before move day. Is there anything else you'd like to note for the crew?

Real Scenarios, Real Results

How AVADesk keeps your trucks booked through peak season and beyond.

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Summer Peak Season

It's the first week of June and your phone rings 80 times a day. Your dispatchers are overwhelmed. Ava handles every inquiry, books 60 of them, and captures the details needed to dispatch efficiently. Your crew stays focused on the move.

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Evening Booking Surge

Couples finalize moving plans at night after work. At 9 PM on a Tuesday, Ava books three moves for July, sends confirmation texts, and has complete job briefs ready for your dispatcher in the morning.

🗺️

Long-Distance Inquiry

A family is moving from Toronto to Vancouver and calls about pricing. Ava captures all the details, flags it as a long-haul inquiry, and books a quote call with your long-distance specialist — a $8,000 job that almost went to voicemail.

93%

of callers prefer speaking to Ava over leaving voicemail

< 1s

average answer time

3×

peak season capacity without adding admin staff

24/7/365

Never closed

Plans That Fit Your Moving Company

From small crews to multi-truck fleets, there's a plan built for you.

Starter

$49/mo

Small moving crews — call answering, move intake, basic scheduling

Growth

$149/mo

Growing movers — full job capture, SMS reminders, dispatcher dashboard

Professional

$299/mo

Up to 20 phone numbers, full integrations, 30+ languages, priority support

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7-day free trial · No credit card required

Frequently Asked Questions

Everything you need to know before getting started.

Can Ava capture all the details my dispatcher needs before a move?

Yes. You configure the intake checklist — property sizes, floor levels, elevator access, special items, parking availability, and more. Ava gathers everything so your dispatcher can prepare the right crew and truck.

How does Ava handle fully-booked dates?

Ava checks your real-time calendar. If a date is full, she offers the next available options and books the caller into an alternative slot. No double-booking.

Can Ava handle long-distance and interprovincial moves differently?

Yes. You can configure separate flows for local, long-distance, and commercial moves. Ava routes each type to the correct booking process and team.

Does AVADesk integrate with moving software?

AVADesk integrates with Google Calendar and popular CRMs via webhook. Contact us for custom integrations with moving-specific platforms.

Is customer data stored in Canada?

Yes. AVADesk is PIPEDA-compliant and stores all data on Canadian servers.

Ready to Keep Your Trucks Booked All Season?

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