Capture Every Emergency Call Before Your Competitor Does
Ava answers burst pipe calls at 2 AM, dispatches your on-call plumber, books service visits, and captures quotes — so every job opportunity is captured.
Sound Familiar?
Every plumbing company faces these challenges. There's a better way.
Burst Pipe Calls at 2 AM
A pipe bursts on a -25°C February night. The homeowner calls in a panic. Your voicemail means they're calling the next plumber in search results — and that's a $1,500–$4,000 job gone.
Calls Missed on the Job
You're under a sink or in a crawl space. The phone rings. You can't answer. That caller moves on before you resurface.
Quote Requests Go Unanswered
Homeowners call for quotes on bathroom renovations or water heater replacements. Without a fast response, they go with whoever calls back first.
Scheduling Gaps Between Jobs
Managing your daily schedule between emergency calls, booked jobs, and estimates is a constant juggle. Missed coordination means wasted drive time.
How Ava Helps Your Business
Purpose-built features for Canadian plumbing companies — from sole operators to multi-tech fleets.
24/7 Emergency & General Answering
Every call answered in under 1 second — burst pipes at 2 AM or routine call bookings at 10 PM.
Emergency Dispatch
Ava identifies emergency situations (burst pipes, sewage backup, no hot water) and immediately alerts your on-call plumber with address and urgency details.
Service Booking
Book service calls, drain cleanings, water heater installs, and plumbing inspections with real-time calendar availability.
Quote Capture
Ava captures quote requests with job details, photos requests, and preferred timing — so you arrive for estimates fully prepared.
Appointment Reminders
Automated SMS reminders before each visit. Customers confirm by text, reducing no-shows and last-minute cancellations.
Job Lead Analytics
See call volume by job type, peak hours, and geographic distribution — helping you staff the right coverage and grow strategically.
Hear It in Action
A Brampton homeowner calls about a burst pipe — Ava dispatches help immediately.
Ava — AI Receptionist
● Live Call
Caller
Hi, our basement is flooding. I think a pipe burst. Water is everywhere.Caller
Yes, I'll do that now.Caller
55 Maple Drive, Brampton.Caller
Yes, this number. 905-555-0173.Real Scenarios, Real Results
How AVADesk keeps plumbing companies busy year-round.
Spring Thaw Pipe Bursts
Every March and April, freeze-thaw cycles cause pipes to fail across Ontario and Quebec. Ava handles the call surge, prioritizes emergencies, and dispatches your team efficiently.
Water Heater Replacement Quotes
A homeowner calls because their 15-year-old tank is failing. Ava captures the details, schedules an assessment visit, and texts the confirmation — you arrive with all the info to close the job.
Drain Cleaning & Maintenance
Recurring drain cleaning customers call to rebook. Ava handles the scheduling, confirms the service address, and sends reminders — keeping your repeat business locked in.
Plans That Fit Your Company
Solo plumber or multi-tech operation — there's a plan built for you.
Starter
Solo plumber — call answering, job booking, emergency dispatch
Growth
Growing plumbing company — quote capture, reminders, job analytics
Professional
Up to 20 phone numbers, full integrations, dispatcher sync, 30+ languages, priority support
7-day free trial · No credit card required
Frequently Asked Questions
Everything you need to know before getting started.
Can Ava handle burst pipe and flooding emergency calls at any hour?
Does AVADesk integrate with field service software like Jobber or Housecall Pro?
Can Ava capture detailed information for quote requests?
How does Ava handle the spring and fall surge in plumbing calls?
Is client and property data stored securely in Canada?
Ready to Win Every Emergency Call?
Start your free 7-day trial. No credit card required.
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