📊 AI Receptionist for Accounting & CPA Firms

Stop Missing New Clients During Tax Season

Ava handles the phones while your CPAs focus on returns — capturing new client leads, booking consultations, and qualifying every inquiry 24/7 across Canada.

Sound Familiar?

Every accounting firm faces these problems. Most just accept them. There's a better way.

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Tax Season Call Tsunami

February through April, your phone rings non-stop. Your staff is heads-down preparing returns. Prospective clients calling for a new accountant get your voicemail — and call someone else.

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After-Hours New Client Inquiries

Business owners and individuals research accountants in the evening. Without 24/7 coverage, those inquiries go to the firm that answers.

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Client Intake Eats Admin Hours

Collecting entity type, fiscal year, filing history, and service needs from every new prospect is time-consuming. There has to be a better way to triage leads.

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Existing Client Calls Interrupt Focus

When existing clients call for quick questions, your CPAs get pulled out of deep work. An AI layer that handles routine calls protects your billable time.

How Ava Helps Your Accounting Firm

Purpose-built for Canadian CPA firms managing tax season volumes and year-round client growth.

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24/7 Call Answering

Every call answered in under 1 second — during tax season crunch or a quiet August afternoon.

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New Client Intake

Ava collects entity type (personal, corporate, self-employed), service needs, current filing situation, and urgency — so your CPAs receive qualified leads, not cold prospects.

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Consultation Booking

Book discovery calls and in-person consultations directly on the call. Real-time calendar check, instant confirmation.

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SMS Confirmation

Automatic confirmation texts for every booked consultation keep prospects engaged and reduce no-shows.

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Appointment Reminders

Automated reminders before consultations ensure prospects show up prepared — reducing time wasted on unprepared first meetings.

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CRA & Canadian Tax Awareness

Ava understands Canadian tax context — T1, T2, HST/GST, CRA deadlines, and RRSP season. She asks the right questions and sets appropriate expectations.

Hear It in Action

A real conversation between Ava and a new corporate client prospect.

A

Ava — AI Receptionist

● Live Call

Caller

Hi, I'm looking for an accountant for my small business. We incorporated last year and this is our first corporate filing.
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Congratulations on incorporating! First-year corporate filings are something we handle regularly. Is your corporation a Canadian-Controlled Private Corporation — a CCPC — or another type?

Caller

Yes, CCPC. It's just me, I'm the sole shareholder.
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Perfect. And are you looking for full-service corporate accounting — bookkeeping, year-end, and corporate tax return — or primarily the T2 filing?

Caller

Probably the full package eventually, but let's start with the T2 for now.
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That's very common for first-year incorporations. What's your fiscal year end — December 31st or another date?

Caller

December 31st.
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Great. I'd like to book you a 30-minute discovery call with one of our CPAs to go through your situation in detail. Are you available this week or early next week?

Caller

Thursday afternoon works.
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I have Thursday at 2 PM or 3:30 PM available. Which would you prefer?

Caller

2 PM please.
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Thursday at 2 PM is confirmed. Can I get your name and best contact for the confirmation?

Caller

David Kim, 416-555-0139.
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Thanks David! Confirmation sent to 416-555-0139. Our CPA will speak with you Thursday at 2 PM. Is there anything specific you'd like to prepare before the call?

Real Scenarios, Real Results

How AVADesk grows your practice while protecting your billable hours.

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Tax Season Overflow

It's March 15th. Your staff is fully booked on returns and the phone rings 40 times today. Ava answers every call, qualifies new prospects, and books discovery calls for after April 30th. Not one lead is lost.

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New Corporate Client

A business owner calls Friday evening looking for a new accounting firm after a bad experience. Ava captures their entity details, books a Monday discovery call, and sends a confirmation. You start the week with a warm corporate client in your pipeline.

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Existing Client Routing

An existing client calls with a question about their HST filing deadline. Ava provides the standard CRA filing schedule for their province and offers to have their accountant follow up if they need more detail — protecting your CPAs' billable focus.

93%
of callers prefer speaking to Ava over leaving voicemail
< 1s
average answer time
more new client consultations booked during tax season
24/7/365
Never closed

Plans That Fit Your Accounting Practice

From solo CPAs to multi-partner firms, there's a plan built for you.

Starter

$49/mo

Small CPA practices — call answering, intake, consultation scheduling

Most Popular

Growth

$149/mo

Growing firms — full client intake, tax season overflow, SMS reminders, analytics

Professional

$299/mo

Up to 20 phone numbers, full integrations, 30+ languages, priority support

Start Your Free Trial

7-day free trial · No credit card required

Frequently Asked Questions

Everything you need to know before getting started.

Can Ava qualify leads by entity type (personal vs. corporate)?
Yes. You configure intake questions by entity type — Ava asks about personal filing complexity for T1 leads, and fiscal year, structure, and revenue range for corporate prospects.
How does Ava handle calls from existing clients?
Ava can answer common questions (filing deadlines, what to prepare, general CRA processes) and offer to have their accountant follow up for account-specific matters.
Can Ava handle French-speaking clients for Quebec firms?
Yes. Ava supports 30+ languages including French and auto-detects the caller's preferred language — essential for Quebec accounting practices.
Does AVADesk integrate with accounting practice management software?
AVADesk integrates with Google Calendar and popular CRMs via webhook. Contact us for custom integrations with TaxCycle, Caseware, or other Canadian accounting platforms.
Is client data handled in compliance with Canadian privacy laws?
Yes. AVADesk is fully PIPEDA-compliant with all data stored on Canadian servers. Client information collected by Ava is handled with the care required for professional services.

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